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Warehouse Management

The Frugal Warehouse: 5 Ways to Save Costs in Logistics

Warehouses play a vital role as the pivotal hubs where products await their journey to customers’ doorsteps. However, as indispensable as they are, warehouses can also become significant cost centers if not managed with precision and foresight. However, businesses often invest significantly in warehousing, either because of a lot of manual work contributing to labor costs or not implementing the right technology.

As efficiency and optimization reign supreme, the need to reduce warehousing costs while maintaining quality service has never been more critical. From managing inventory and process optimization to implementing automation and data-driven decision-making, in this blog, we will explore the different aspects of warehouse operations with a keen eye on how to save costs.

1) Investing in the right tech stack

Using the right technology can transform a warehouse into a cost-efficient, agile, and responsive operation by minimizing paper-based operations and reducing labor dependency. The overall impact can be as high as a 20-25% reduction in costs. This is possible due to the digitization of processes and the implementation of intelligent pick-paths increasing picking and packing efficiency.

Additionally, a capable WMS can also help in processing B2B and B2C orders from the same platform, thereby eliminating the need to juggle between different applications. This results in reduced training time and helps in getting new workers up to speed in a matter of hours. 

There are many other benefits of finding the right solution for your warehouse operations, like optimized space allocation, end-to-end inventory tracking, data analytics, and more.

Finally, you should choose a reliable solution that has historically proven to work well without any bugs that could affect the warehouse operations. Customer care should also be exceptional because the operations team is bound to need some support, especially when starting out. All of these factors contribute to better operations and save warehouse costs.

2) Streamlining inventory management for enhanced efficiency

Effective Inventory Management is mission-critical for businesses. It can help minimize carrying costs, reduce stockouts and overstocking, optimize storage space, and improve overall warehouse operations. This can be made possible by gaining real-time visibility into inventory levels, locations, and movements. It also allows managers and workers to quickly identify where specific items are located within the warehouse.

With the right system in place, there will be no need for cycle counting for regular inventory. This ensures that inventory accuracy is maintained without requiring extensive, time-consuming annual physical counts. Businesses can also implement models like just-in-time (JIT), which allows them to get inventory just in the nick of time. This means they can save on tons of excess storage costs and free up tied-up capital. 

3) Accurate demand forecasting and resource allocation

Precise demand forecasting and resource allocation are fundamental to efficient warehousing practices. They help minimize the inefficiencies and costs associated with excess inventory, stockouts, labor misallocation, and other factors that can drive up warehousing costs.

Reliable demand forecasts enable you to anticipate an increase or decrease in demand and manage stock levels accordingly. This means you won’t lose out on sales opportunities when the demand is high and won’t end up overstocking in the opposite scenario. 

Demand forecasting also helps in understanding your future needs. It helps in building better relationships with your suppliers and gives you an upper hand when negotiating costs and delivery times. This allows you to allocate capital more efficiently getting better ROI.

4) Retaining employees and building morale

The warehousing industry has among the highest turnover rates among all at 37%, which is 10 times higher than the average of 3.6%. This calls for a fool-proof system that prevents errors, ensuring newly hired employees are not affecting business. However, the primary focus should be to retain old employees and build strong relationships with workers. 

A motivated and stable workforce tends to be more productive, efficient and committed to maintaining a well-organized and safe warehouse. It also reduces costs as for every new employee, there is an advertising, interviewing, hiring, and onboarding cost alongside the training they need to go through, which also requires a lot of time.

From an overall operations perspective, older employees also tend to be more productive and make fewer errors, resulting in fewer returns, rework, and customer complaints. Combined with a highly motivated workforce, all of these reduce the labor costs significantly for a warehouse.

5) Adapting a strategic approach to risk management

By proactively identifying, assessing, and mitigating risks, warehouses can operate more efficiently and cost-effectively by minimizing unexpected disruptions and losses. Being proactive is important because the damage will already be done if a business is reactive. So, investing in measures and strategies to prevent inventory loss or damage is critical.

For example, businesses also need to ensure that the system they implement is stable and doesn’t have any bugs that can affect the operations or risk system data.

There are many other aspects to risk management, like having multiple vendors to prevent supplier risk, safety management so that warehouses are compliant with laws and regulations, and much more. However, the most important aspect would be to manage the workforce efficiently to reduce turnovers and absenteeism, as they are the core of operations.

Final thoughts

If your business hasn’t yet started implementing these measures, it’s high time to get started. By adopting a holistic approach that encompasses all the above points, you can significantly bring down your operational cost while improving efficiency and customer experience. Connect with our experts today to explore how Increff WMS can help you achieve your warehousing goals.

Categories
Warehouse Management

Top 5 KPIs That a CEO Must Be Tracking in the Warehouse

Utilizing and monitoring key performance indicators (KPIs) are essential operational metrics that reflect warehouse performance and present a strategic approach to identify issues and capitalize on opportunities for enhancing efficiency and expediting order fulfillment with precision.

For instance, establishing a target to enhance picking and packing accuracy allows for adjustments to the picking processes. The subsequent measurement of these changes enables a data-driven assessment of their effectiveness in attaining the set objective. By employing this systematic approach, businesses can drive continuous improvement, ensuring smoother operations and an elevated ability to meet customer demands promptly and accurately.

As a CEO overseeing warehousing operations, there are several key metrics and aspects you should be tracking to ensure efficient and effective performance. These top 5 warehouse KPIs will help you monitor your warehousing operations’ health and identify improvement areas.

1) Number of daily dispatches

The number of daily dispatches serves as a vital performance metric for a CEO overseeing a warehouse. It provides valuable insights into operational efficiency, customer satisfaction, and overall business success. As the primary metric for measuring operational efficiency, the number of daily dispatches helps the CEO understand how well the warehouse is performing in meeting customer demands.

The number of daily dispatches has a direct impact on customer satisfaction. Customers expect timely deliveries, and a higher number of daily dispatches implies faster order processing and shipping times. Satisfied customers are more likely to become repeat buyers and advocates for the company, contributing to long-term business growth.

2) Rate of returns and cancellation

High return rates can be indicative of underlying issues that demand immediate attention and resolution. As returns incur additional costs for the company, including transportation, inspection, restocking, and potential refurbishment or disposal of damaged items, the CEO needs to closely monitor this metric to minimize financial losses and maximize profitability.

Performing a root cause analysis of returns can reveal valuable information about customer preferences and pain points. By analyzing return reasons, the CEO gains a deeper understanding of why customers are dissatisfied or encountering issues with certain products. This knowledge can guide product improvements, inform marketing strategies, and even lead to the introduction of new, more desirable products. Addressing these root causes proactively can help enhance customer satisfaction and create a competitive advantage in the market.

3) Percentage of not found

The percentage of “not found” refers to the proportion of customer orders that cannot be fulfilled because the items in the warehouse are lost. One of the most apparent consequences of not found is lost revenue. When customers come to make a purchase but find the desired items are not available, they may abandon the purchase altogether or delay it, resulting in a direct loss of sales. For the CEO, this translates to missed revenue targets and decreased profitability.

It also points to lost items or theft, which can be an alarming concern. Stolen inventory or equipment directly affects the bottom line, reducing profitability and hindering business growth. These losses can be especially concerning if they go undetected for an extended period, exacerbating the financial impact.

Warehouse staff may spend valuable time dealing with the aftermath of theft, such as filing reports, cooperating with investigations, and implementing security measures. This diverts their attention from core warehouse tasks, leading to decreased productivity and efficiency.

4) Rate of QC fail items

It is the proportion of items that do not meet the quality control (QC) standards in a given batch or production run, expressed as a percentage of the total number of items inspected. In various industries and manufacturing processes, quality control is crucial to ensure that products meet predetermined specifications, performance standards, and safety requirements.

A high percentage of QC fail items can result in multiple problems that a business must address as soon as possible. By having checkpoints in quality control, businesses can pinpoint the problem, be it at the vendor end, raw material suppliers, or shipping.

Monitoring this metric over time also helps in implementing corrective actions and process improvements to reduce the number of failed items, leading to better overall product quality. At the same time, business leaders can ensure that the cost of production is kept to the minimum and customer expectations are met.

5) Picking/packing efficiency

Picking and packing efficiency refers to the effectiveness and speed at which items are selected from a warehouse inventory for customer orders, manufacturing, or distribution purposes. It measures how well a warehouse can fulfill orders accurately and quickly. Warehouse leaders must track picking efficiency to minimize travel time and maximize efficiency during order picking.

Tracking efficiency also helps warehouse leaders allocate their resources, such as labor and equipment, more effectively. This results in fewer man-hours required to fulfill orders and can reduce overtime costs and potentially downsize the workforce during periods of low demand.

Another major advantage of taking this KPI seriously is the ability to optimize organizing the warehouse layout for high accessibility and minimal travel time between picking locations. It helps identify opportunities for layout improvements and better space utilization.