Author: Increff

“The advances of technology are based on making it fit in so that you don’t really even notice it, so it’s part of everyday life” – Bill Gates

COVID-19 is probably the first global pandemic that has accelerated digital adoption in ways, and at speeds, no one could have predicted. As retailers and consumers switch services to E-commerce, timely order fulfillment has become a challenge. With increased viewability and availability of options online, the small screen offers more space for catalogs compared to a physical store. This is the power of SMALL over LARGE.

A smooth 24/7 shopping experience demands round-the-clock warehousing.
A continuous influx of orders requires efficient processing, greater fulfillment space, and skillful operations. With same-day or next-day deliveries & free shipping demands, warehousing requires advanced technologies to accelerate automation, reduce cost, maximize exposure, and accelerate sales.

Real-time data feed for better customer experience, quick fulfillment, and customer retention.
Increff’s Cloud Warehousing is a smart inventory placement service through which we help clients distribute stock to multiple 3PL warehouses, across the country, for better delivery to the end consumer. We lower overall client costs by providing the flexibility to switch from CAPEX to OPEX model of operations and assuring perfect, skillful management of warehousing with no additional operational bandwidth at their end. Our cloud warehousing service can be made operational within 2 days with complete adaptability on the quantity that needs to be stored at each location based on consumer demands.

Increff WMS, our web-based fulfillment platform, which is at the heart of our Cloud warehousing Service, provides a single view of the inventory across all sales channels simultaneously. It helps fulfill both B2B and B2C orders from a common pool of inventory, thus improving the overall Rate of Sales, that too from the nearest location. We have helped clients lower manpower costs by 20-25% and achieve 99.9% SLA in order fulfillment through our combination of Technology and Warehousing as a Service.

One of the largest footwear giants, increased the rate of sales by 300% using Increff WMS and Cloud Warehousing.

What’s next!
Unpredictable purchasing season is another concern where many warehouses find it difficult to keep up with seasonal changes and demands from consumers, often leading to either understocking or overstocking. As seasonal goods or particular fashion trends lose relevance in one region, cross-border analysis can help brands quickly shift that merchandise to regions where goods are more likely to sell. This is the future of retail and Increff is on the path of a revolutionary change, helping brands plan a more sustainable and better-designed fashion ecosystem.

Efficient warehousing is a crucial activity in the supply chain. It has become a source of competitive advantage for brands to outperform their competition in costs, lead time, and customer service. With so many WMS solutions available in the market, Gartner’s report on Critical Capabilities for Warehouse Management Systems is a helpful guide for businesses to determine their best-suited tech solution.

In the age of A-commerce (Automated Commerce), where all warehousing processes leverage automation and new technologies from start to finish, businesses need to switch to web-based WMS solutions that lower ownership costs are easy to use, and are quick to deploy. Supply chain digital transformation builds greater agility and resilience in business structure and strengthens growth strategy for now and the future.

Increff WMS, recognized in this report, has nine notable capabilities (five core capabilities and four are additional capabilities), that make it an important new age WMS solution.

Increff WMS’s nine notable capabilities are:

• Inspection
• Cycle counting
• Inventory management
• Picking
• Packing
• Responsive UI
• Easy to Use, Learn, and Maintain
• Near-Zero Training and a valuable user experience
• Multi-site Deployment

While building efficiencies independently within each core capability is extremely essential, Increff WMS ties all activities together building a secure, flawless flow through the entire process.

1. Inspection

This stage involves inward processing where a Unique Piece Barcode (UPB) is assigned to each product. The barcode captures all key details like MRP, style, color, size, SKU image, etc. of the product along with a complete audit trail of operations with timestamps. It allows scan-based GRN, showing the product image and description for quality check (QC).

Increff WMS’s stringent in-built QC matrix includes a comprehensive list of failure reasons covering all business requirements. If a product is found defective or unsellable, the reason is selected from the drop-down list and its UPB is marked as QC failed. Digitally bifurcated unsellable inventory, with in-depth QC failure reasons, helps in taking quick necessary actions. This product-defect mapping is linked to the seller and can help in streamlining future buying decisions.

2. Cycle counting

ASSURE allows cycle counting to be done without blocking any inventory or affecting the exposure of the inventory, hence regular operations can be run simultaneously. It identifies discrepancies in the physical scan and system count as we go, making sure that it is addressed immediately without having to wait for a periodic cycle count activity. In case a certain item is marked as ‘Not Found’ during regular picking operations, the updated inventory is synced on all channels including the marketplaces within 30 seconds. These real-time inventory adjustments and live updates can be done without hindering day-to-day operations.

3. Inventory Management

Location tracking and assigning perfect pick paths for efficient picking is another notable feature of Increff WMS that is achieved through UPB scanning. Separate pick paths can be assigned for smaller and larger products. Picklists are generated using the FIFO inventory method, considering the oldest SKU first to reduce the aging inventory. It also has the ability to prioritize or release picklists according to SLA or channel priority, e.g. Express & Prime orders which have to be fulfilled within 2 hours of order receipt, or multiple marketplaces that have separate cut-off and pick-up timings, are addressed accordingly. A single view of inventory across all channels and 99.9% bin level accuracy exceeds RFID tagging in bringing accuracy and building proficiency. Proper inventory management in the warehouse allows capturing the true cost of the inventory with accurate aging.

4. Picking

Is a fully automated scan-based process, free of pen and paper, allowing first-time right pick. Using the UPB tracking method, Increff WMS creates an optimized linear forward-going pick path that facilitates systematic sequential picking. It ensures that a picker exits an aisle only when all the items from the picklist have been picked. Through real-time checks, the system has the ability to throw an error and an audio alert to warn the picker if a wrong product is scanned. The picker cannot move forward until the right product is picked up or an item is marked as ‘Not Found’. In case a piece is not found in the assigned bin, a recommendation system is set to direct the picker to the next best location. An order is closed only when all the pieces have been scanned and picked.

5. Packing

Increff WMS has a single screen for each marketplace to view the packing status in real-time. Automated prompts for packing are generated if a product packing requires any customizations, e.g. use of corrugated material for plastic ban states, or gift label print if an order is for gifting. The system provides options to print the shipping labels in different custom formats. If an order is canceled before/during packing then it is sent back to the inventory and made live for sale again, immediately.

6. Responsive UI

UI is designed for the end operator who is used to the touchscreen on mobile devices. It is fully automated and scan-based, to avoid the use of a mouse or keyboard and eliminate chances of lapses due to human decision-making, and can run on any device; tablet, laptop, smartphone, HHTs. Normally, the operation of GRN/ return processing has a maximum number of steps, but with Increff WMS it can be covered in just 4 scans. On scanning, the cursor automatically moves to the next field freezing the previous one and ensuring that the operator does not skip a step. If the operator scans any barcode other than the one expected, then a pop-up error stops him from moving further.

7. Easy to Use, Learn, and Maintain

Considering the fluidity of the workforce where attrition is typically 15-20% in a warehouse, Increff WMS’s user-friendly interface design guarantees quick learning and easy implementation without supervision. In scenarios like the present where a large number of blue-collar workers moved out of big cities to villages, there is an acute shortage of skilled labour in big warehouses. These warehouses have to operate with a lot of temporary unskilled, less-educated workers to deliver efficient and proficient output. In such situations having easy-to-learn systems saves time that goes into training and in turn increases the productivity of the labour force.

8. Near-Zero Training and a valuable user experience

Reduced training time relates to a lot of dollars saved. Typical manpower required to operate the Increff WMS interface needs the bare minimum educational qualification to read simple text. The training time is less than 5 mins so you can go live faster and reduce manpower costs by 20-25%.   

If there are multiple options available on the screen it can confuse the operator and reduce productivity. A google-like extremely simple UI, with limited options, allows a majority of the decision-making to be done by the system itself. Also, each screen has a video tutorial of 3- 5 mins embedded on the UI to train the new operator. With strict rules set by all marketplaces and different kinds of processes for each operation, it is best if the decision-making is left up to the WMS system. This helps in the easy scale-up of operations and maximum productivity from day one.

9. Multi-site Deployment

Increff WMS is capable of handling multi-warehousing. The creation of an environment for a seller takes a maximum of 48 hrs. Our Cloud warehousing service is based on CAPEX free model that gives the flexibility of scaling up and scaling down as per business needs. It enables sellers to easily build up inventory in different regions and optimize low-cost order fulfillment from a local warehouse, reducing logistics costs significantly. Multi-location cloud warehousing improves supply chain resilience and reduces the risk of failures.

For one of the top ethnic wear brands in India, within 15 days of launch, Increff WMS GRNed approx 5 lakh pieces across 2 warehouses during peak sales. It dispatched ~170K pieces within 3 days, achieving 99.9%+ SLA and only 48 orders (0.03%) were canceled due to the item not found or excess orders. Powered by Increff WMS, the brand has now fAssure and Amazon Prime quality badge for 100% fulfillment accuracy.

Every business needs to evolve and strengthen over time to cope with the challenges of the changing market. This is the time for digital transformation and quick results. The real challenge is to choose the right system that can help you scale business operations immediately. The New-age WMS needs to be flexible and adaptable to the changing business landscape. Now is not the time to wait, but to act. Get ASSUREd!

Change is here and INCREFF is leading it.
Retail has been an ever-evolving industry that has upgraded and strengthened with each disruptive change. Such disruptions pose multiple challenges with opportunities for innovation. The recent pandemic has not only accelerated digitalization but also exposed system deficiencies, highlighting the need for preparedness and resilience.

According to a recent Yourstory report, Flipkart-owned fashion retailer Myntra witnessed an 86% rise in customers during its popular EORS this year. It processed more than 8,000 orders per minute and recorded a 30% growth in yearly traffic. This is a phenomenal performance by a fashion retailer considering the current economic slowdown. This shopping shift from offline to online has defined a new role for retail stores.

Increff named Gartner Cool Vendor in Retail: Meeting Customer Basic Expectations Is More Important Than Ever

Why Increff is Cool

An interesting personalized interaction at a store adds far more value than an online sale. Retailers must ensure physical touchpoints are leveraging technologies that create relevant assortments and product availabilities to build a memorable experience. Thus, the key to retail differentiation is intelligent merchandising and Increff helps achieve that.

Increff’s retail merchandising solution uses algorithms and data analysis to predict pre-season and in-season smart assortment plans, an ideal buy plan, and a distribution plan for each store.

As we realize our interconnectivity with the ecosystem, we understand that assortment planning can no longer be limited to the pre-season stage but must also include in-season analysis and execution. It requires significant refinement of assortments using big data, both historical and near real-time, with advanced analytics and algorithmic approaches, to create store-specific assortments that mirror the buying pattern of distinct customer segments.

As one of the key players in the retail tech Industry, Increff Merchandising Solution helps fashion brands & retailers increase sales by providing an intelligent and highly accurate merchandising planning platform. It helps fashion merchandisers and retailers take pre-season and in-season decisions like what, when, and how much to buy and where to showcase inventory with 100+ customizable patent-pending algorithms. It facilitates retailers to create store-specific assortments that meet customer needs while intelligently limiting excess production.

Retailers need to urgently automate legacy processes that consume time, bring inaccuracies, or fail to deliver corrective actions, to enhance speed and augment human activity.