Categories
Smart Merchandising

6 smart strategies for fashion brands to increase sales

Sales are the lifeblood of a business. However, with the ever-increasing competition and changing consumer behavior, it can be challenging to drive increasing numbers and revenue. The rise of fast fashion and the boom of the e-commerce industry has also made it more difficult for clothing brands to stand out and attract customers. 

A survey by Econsultancy reports that sales of fashion brands fell by 25% during the pandemic. And even after COVID-19 subsided, while online sales rose by £2.7 billion, the total sales dropped by £9.6 billion in 2021.

So, it is clear that the online fashion industry now has a significant impact on brands. And it is not as easy for companies to increase their sales without having a strong brand identity and online presence. Brands must also focus on their operational side of things like streamlining inventory management, optimizing allocation & distribution, and deploying a smart sales strategy to boost their sales.

In this blog post, we’ll explore some smart strategies to help clothing brands increase their sales and revenue.

1) Build a strong brand identity

The key to having a solid brand identity is ‘Consistency and storytelling.’ It is crucial to build an image your customers will recognize at a glance, whether online or in traditional brick-and-mortar stores. Your brand story should also align with the company’s values and mission and establish an emotional connection with the target audience. This leads to brand loyalty and an increase in sales.

When a brand builds a messaging that stays the same across multiple customer touch points and is visually unique, they are able to reinforce its identity multiple times. It also helps build a distinct identity that separates it from the competition. Forbes reports that companies that take their time building a consistent brand image across all their sales channels see up to a 23% increase in revenue.

Having hero products and building new stories around them is another great way to establish your brand identity. It often becomes synonymous with the brand, making it easily recognizable. For instance, the Hermès Birkin bag is one of the most recognized and coveted luxury handbags and has driven recognition for the brand globally. It can differentiate a brand in a crowded market by representing the unique value proposition of the brand and highlighting what sets them apart from competitors.

Additionally, since a hero product is often the top-selling product of a brand, it ties to sustainability and profitability. That’s because a brand doesn’t have to experiment and can count on its inventory of hero products always selling well and not ending up in landfills.

2) Re-strategize using past data

It is rightly said by Clive Humby that “Data is the new oil.” Brands can unlock a lot of growth potential by analyzing past sales information brands and identifying important sales patterns, trends, and customer preferences. That, combined with analysis of factors that contributed to high or low sales during a particular period, can help companies formulate their future sales strategy.

Data can also help segment the customer base based on age, demographics, preferences, and location. This information can help brands tailor their marketing messages and promotions to specific customer groups, increasing the likelihood of sales. Even McKinsey reports that brands that use data to offer a personalized customer experience see their digital sales jump by 30%-50%.

3) Streamline your inventory

A report by The Ellen MacArthur Foundation suggests that the fashion industry is particularly prone to overstocking, with an estimated 30% of clothes produced never sold. This major operational cost for businesses can be reduced significantly with some key practices. 

By managing inventory more efficiently, brands can reduce costs, minimize waste, and improve customer satisfaction. An effective buying and planning strategy that identifies the right inventory mix and assortment for stores and online channels is vital. It helps prevent situations like out-of-stock items, low fulfillment rates, and poor customer satisfaction. 

The idea here is to double down on the demand potential and not let interested customers go away without buying. It can be done by accurately predicting the true size ratios at the right granularity to understand which products you need in your inventory and in what quantity. You wouldn’t want to run out of your best-seller during peak sales, Right?

4) Optimize allocation and replenishment

Once you streamline your inventory, the next step is to optimize allocation and replenishment. This involves determining which items are selling well at which locations and then using that information to allocate inventory to the right stores at the right time. By maintaining the optimum depth for SKUs at each store based on the true rate of sales (ROS), brands can ensure the right inventory distribution.

You need to regularly analyze store-level sales data to identify best-selling items, underperforming products, and sales trends. Then, use this information to make informed decisions about product allocations and replenishments.

One key strategy for optimizing allocation and replenishment is using automated systems. They can help you ensure that your stores always have the right amount of inventory to meet demand without overstocking and risking excess waste. By automating the allocation and replenishment process, you can also reduce the time and effort required to manage inventory, allowing your team to focus on other essential tasks.

5) Inter-store and warehouse transfers

Transferring stock between stores or warehouses ensures that each location has sufficient and balanced inventory levels. This prevents stock-outs and overstocking, which can negatively impact sales. It also helps reduce the brokenness of products by consolidating size sets in one store location with the highest likelihood of making the sale.

When a brand has a chain of stores, it is obvious that not all of them will have equal footfall. This is where inter-store transfers can help by ensuring that high-performing stores do not run out of inventory while low-performing ones aren’t overstocked. It also helps brands consolidate all inventory at a regional level to have healthy stocks at the right stores to give the inventory a final chance to sell before the end of the season sale.

Inter-warehouse transfers also work similarly, taking into account regional demand. For example, if a brand’s south India warehouse is running out of festive wear during Pongal, it can transfer inventory from its northern warehouse to match the demand. It helps prevent inventory from lying around in warehouses where there is no demand, reducing the need for markdown to clear stock. At the same time, warehouses can move stocks based on regional demand to improve delivery speeds and reduce costs.

6) Implement a smart sales strategy

Most brands need a more proactive approach to discounting. They do not analyze demand in real-time to adjust their price accordingly, which results in higher price cuts during the off-season. This results in missed sales opportunities and losses that fashion brands find difficult to circumvent.

This problem can be overcome by implementing a smart sales strategy where the discount on the product will be increased or decreased by analyzing the style’s ongoing performance and stock status. For example, if you see a product is not doing particularly well at 10% off, the discount rate can be increased to 20% to clear the inventory. It is far better than selling the same product for a 40%-50% discount at the end of the season.

Brands must plan ahead by considering product lifecycle, seasonality, and upcoming sales events. This can help them manage inventory more effectively and reduce the need for last-minute, deep markdowns.

Increase your revenue by 20-25% with Increff

Increff’s Merchandising Software employs advanced data analytics to provide actionable insights into your sales, customer behavior, and inventory. This enables precise decision-making in areas like product selection, pricing, and promotion, helping you maximize sales and revenue by up to 25%. 

With Increff, you can manage your inventory more effectively, ensuring you have the right products in the right place at the right time. This reduces stock-outs and overstocks, increases sales, and reduces costs. A leading menswear brand has seen a 40% increase in sales for their consolidated inventory via IST. 

Additionally, our markdown optimization tool helps you strategically reduce prices on slow-moving items, further boosting sales.

With Increff, you’re not just adopting a technology solution – you’re partnering with a team of retail experts dedicated to helping you achieve your business goals. By leveraging our merchandising solution, you can expect to see a significant increase in your revenue, positioning your business for long-term success in a competitive retail landscape.

Categories
Business Smart Merchandising

Technology at The Heart of Fashion Retail – Embracing Sustainability

Have you ever wondered about the environmental impacts of building your wardrobe? Yes, apart from your daily commutes and lifestyle choices, how your beloved fashion pieces reach your wardrobe also impacts your overall carbon footprint. 


The fashion and retail industry is one of the largest consumers of natural resources like water, fossil fuels, fertilizers, etc. It’s also a major contributor to air, land, and soil pollution. As consumer awareness about sustainability is increasing, 67% of consumers report being more cautious of resource utilization owing to their scarcity. This has caused brands and retailers to step up to fulfill the ethical and societal obligations of their business practices.

Shifting to business strategies and practices that help brands and retailers meet the current demand while safeguarding and nurturing natural resources for the future is the need of the hour. 

Sustainability in Fashion: A Road Less Travelled

The predicament of the fashion industry is unique: Maintaining a delicate balance between supplying customers with the latest in fashion and reducing the environmental impacts of the clothing’s lifecycle. 

The retail system is inefficient due to overproduction and wastage of existing inventory. Matching supply with present and future demand is a complex task that is dependent on large volumes of legacy data.

In addition to sustainable sourcing, alternative materials, and selling to secondary markets, innovative use of technology can also have a significant impact. Retail tech is drastically improving how existing inventory is adequately utilized in the system.

A lot of these core problems can be solved during the buying and merchandising phase. Till now, the traditional methods have been unsuccessful leading to overbuying and overstocking. This creates a vicious cycle of abundant inventory getting sold at highly discounted prices before getting dumped in landfills or burnt on a large scale.

Retail Tech: Light at the End of the Tunnel

Retail tech is one of the most effective ways to build agility and sustainability into every aspect of their business. Particularly considering that this transformation combines online and offline channels.

Let’s take a look at how this gets done:

1. Sending the right inventory to the right warehouse: The guesswork of sending inventory to the right locations is eliminated by utilizing regional distribution. 

It’s common knowledge that warehouses function with limited capacity. Once inventory reaches the warehouse, its efficient storage and redistribution become of utmost importance. Retail tech has made regional utilization a reality using which retailers and brands can optimally allocate inventory in proportion to the regional demand. In addition to reducing shipment time, this contributes to a more sustainable lifestyle by reducing fuel consumption and carbon footprints.

Increased visibility of in-stock inventory leads to higher conversion rates on marketplaces, faster deliveries, and a lower return rate for retailers and brands.

2. Simultaneous exposure of inventory both offline and online: Beyond the warehouse, how do you utilize inventory you have designated for online channels? Often times sales don’t go as predicted and retailers and brands are left with large quantities of unsold inventory. New-age retail tech solutions make it possible to expose offline inventory to online sales channels, thus allowing greater exposure and ensuring no inventory is left behind.

With Increff O2O (Online to Offline) or the store fulfillment solution exposes store inventory online and enables an omnichannel fulfillment ecosystem, thus preparing the stores for the future of retail. It allows automatic order routing and splitting to the closest store location, and enables manual store hopping in case the order is not available at the designated store. This ensures fulfillment from the nearest possible location in the most optimum way. 

3. Move the right mix of products to the right store: Even with accurate pre-season demand forecasting, retailers and brands may experience situations where certain products are in demand in one location but are available in another during the in-season. No worries, retail technology can help you with this too.

Inter-store transfer feature helps prevent major inventories from going into liquidation. It is a part of merchandising where inventory is transferred between different store locations that belong to the same retailer for better exposure of inventory and subsequent improvement of sales. Through advancements in retail tech, it becomes a breeze to conduct analysis on a store style level, and inventory transfer is done from low-performance to high-performance stores. 

4. Appropriate discounting before liquidation: Every retailer and brand knows the pain of liquidating the inventory left behind in the warehouse after the season ends. It is not only a waste of their money, but it also contributes to pollution – by rotting in landfills.

By using a markdown optimization tool, retailers and brands can offer appropriate discounts at the right time, keeping sales high. It uses an advanced, data-driven algorithm to analyze high-volume data to calculate a product’s optimal discount price which maximizes sell-through and minimizes sales loss due to pricing.

The Bottom Line 

In the fast-moving world of fashion, sustainability, and technology are quickly becoming mutually inclusive. Retail tech will greatly help brands and retailers to data-driven decisions to avoid the overuse of resources and adopt more sustainable practices. 

At the heart of Increff’s operations, lies the responsibility of simplifying the complexities in supply chain operations and inventory management. Contact us to learn more about our suite of intelligent, tech-driven retail solutions.   

Categories
Smart Merchandising

Maximize Footwear Sale; Plan, Allocate, & Replenish Accurately

India is the second largest footwear manufacturer, accounting for about 13% of footwear production globally. Due to its high population, 90% of the manufactured footwear caters to the domestic demand itself. Traditionally India has had brands like Bata and Liberty offering a wide variety of footwear to fulfill the needs of Indian consumers. As global brands like Puma, Nike, adidas, Asics, etc. establish their foothold in India, many Indian brands are also launching new designs and coming up strong.

A clear direction for planning for the upcoming season/year is needed since footwear production is a long-drawn process with heavy capital investment. It also needs to be distributed and replenished efficiently to avoid overstocking or understocking. Finally, they have to price optimally and discount accurately to keep customers coming back for more and for keeping the cash flowing.

Planning of footwear

Effective planning gives accurate direction for the entire year or season. To plan for footwear, brands need to understand what attributes or product elements are working in the market so the design team can address the trend accordingly. While Increff Merchandising Software, Pro uses up to 7 attributes to define each article, its Enterprise version drills deeper to analyze up to 70 attributes.

These attributes will support your product masters.

What should be in your product masters?

A lot of new brands are confused about what features of the product should form the attribute hierarchy. While doing planning, you need to understand what your brand is known for and create an article master accordingly.

If you are a sports shoe brand, the type of your soles and the material of your insoles can be the main components. While if you are a fashion footwear brand, you might want to analyze factors like heel height, uppers style, or embellishment. While doing planning, other than the main category and subcategory, it is ideal to stick to 2 to 3 core attributes. When you plan based on past data, going into too many attributes in granularity can only cause a headache.

Planning your size set?

Footwear and innerwear are categories where sizes cannot be tinkered with. Uncomfortable shoes may lead to physical ailment which is the last thing you want your customers to talk about.

Analysis of past sales gives insights into what pivotal sizes can be produced in larger quantities. Most footwear brands do not like to eliminate any sizes and keep an option open to clients. However, analytics will help determine the ratios at which they need to be produced. Ratios can be extrapolated to overall buy.

Selling online

The online shoe market is ever-growing. Globally, with a CAGR of 7.25%, it is predicted to leap up to US$ 543.90 billion by 2030. This helps the brand to reach tier 2 and tier 3 cities, and experiment with the market fit. Analyzing the conversion rate based on views and average ticket value helps automate digital marketing.

Another huge problem for online commerce is the unusually high return rates. Tracking the return reasons and taking calls on top returned styles can help bring this rate down. Ideally, the return rate should stay in the 5-10% range if you are selling online and 1-3% for offline stores.

Most footwear brands face return issues due to size mismatch or material discomfort. To combat size issues, producing half sizes in minimal quantities will give size flexibility to customers. Material quality can be upgraded in coalition with your manufacturer. If you are a brand that has an in-house production facility, allow your design team to do some material experiments.

Conclusion

The Indian footwear industry has moved from a sophisticated low-cost to a medium and world-class market supplier. Modern & State-of-the-art retail technologies are being adopted to suit the exact international requirements and standards. In collaboration with international online retailers like Amazon and Walmart, multiple private footwear brands have joined cross-border e-commerce and progressed on the path toward digital transformation. As the footwear market is expected to grow exponentially, accurate demand analysis and a check on the cost of production are needed to propel it.

Categories
Business Smart Merchandising

Challenges in Kidswear Merchandising – Solve with Increff Merchandising Software

One of the fastest-growing retail categories in the last few years is Children and Baby Apparel. According to Fortune Business Insights, a global market research firm, the baby apparel market is projected to reach USD 82.54 billion by 2027. Hence, it becomes critical for brands catering to this segment, or looking to expand offerings, to logically access customer demands and stock accurately.

Using appropriate demand forecasting software and merchandising techniques can be an innovative and profitable experience. 

What merchandising fundamentals are required of you? What is the best way to display children’s clothing in your shop? How can you successfully implement this category? etc. This blog helps you address these questions effectively.

Determine your product and size range

Choose the right product line depending on the target market you wish to merchandise for. Is this your primary category, or an optional category that only impulsively interests your customers?

I. Define your categories and sub-categories.

As the primary step it is important to determine the category you wish to cater to, will it be apparel or non-apparel? If you choose apparel, you need to segment it into sub-categories further, for example, tops, bottoms, and sets, and then dive deep within sub-categories, adding new levels of attributes, for example, under tops: T-shirt, shirt.

II. Define the age group.

In children (Boys and Girls), there are 4 age groups generally.

New-born = 0-1 years, where the baby’s growth is rapid and multiple products might fit in here. Probable sizes: New-born, 0-3M, 3-6M, 6-9M, 9-12M (M=Months)

Babies = 1 – 3 years, decent baby growth, still multiple products might fit in. Probable sizes: 12-18M, 18-24M, 24-36M (M = Months)

Kids = 3-10 years can be explored with more fashionable products. Probable sizes: 3-4Y, 5-6Y, 7-8Y, 9-10Y (Y= Years)

Youth = 11-15 years old = Generic products Probable sizes: 11-12Y, 13-14Y, 15-16Y (Y= Years)

Seasonality is a consideration when establishing your clothesline for kids. If your products are seasonal, you’ll need to modify your product selection frequently, back-to-school and summer vacations are common examples.

In-store merchandising

To attract kids, it is essential to keep the visuals engaging and vibrant, as you want them to appeal to kids, entering the store, as much as you want them to appeal to their parents. Hence, communication between the buying department, space planners, and the in-store merchandising team is vital to success.

The collection must utilize the given space effectively to showcase the maximum product range. Based on each collection launched, Increff Merchandising Software provides an opportunity to give story-wise displays. It intakes your planogram as a constraint, and past performances while doing allocation so as to not exceed the space availability and intelligently allocate and replenish the desired styles. Regular replenishments and reordering must be done throughout the season to save the business from missing out on any potential sales opportunity.

Since for every new season advanced planning is necessary, retailers must become familiar with the appropriate purchase cycles. It helps brands streamline their supply chain and avoid logistical losses. Analytical decision-making tools such as Increff Merchandising Software can forecast appropriate buy numbers based on the available sale data and demand.

During the end of the season, the stock that has not received good sales can be moved out. You could advertise discounts to entice shoppers to buy. Discounting needs to be done judiciously to avoid the margins taking a huge hit.

Growth in Kidswear

To grow your business, you must not just look at the category, but also look a little deeper keeping the age group and gender as primary attributes.

New Born – Boys – Bottom –  Pants – Knitted Pants.

This top-bottom approach will give actual insights, that exactly which category, under which age group and gender is working well, and accordingly, you can plan to grow your business.

Categories
Smart Merchandising

Manage inventory transfers efficiently for your growing business

What is (Inter-Store Transfer) IST?

The inter-store transfer also referred to as Inter Branch Transfer, is part of the retail supply chain management where the inventory is transferred between different store locations belonging to the same retailer. It is usually carried out for a single, or few items, to meet specific customers’ needs or for inventory consolidation to ensure optimal availability, better exposure of inventory, and subsequent improvement in sales.

 Why is it necessary?

Merchandisers allocate fresh inventory at the start of the season based on the initial demand forecasts. However, as the season approaches, the actual store performance may change leading to understocking or overstocking scenarios. Therefore, the reshuffling of in-season inventory between stores becomes critical.

When it needs to be done?

Inter Store Transfer is generally done in the season before the end of the Full price period to improve the availability of inventory by moving it between stores. Retail merchandisers prefer to achieve a higher sell-through on the inventory before it needs to be liquidated or discounted for clearance.

In situations where excess stock is present in stores with low demand, or when the fresh inventory is leaner in terms of width and depth in stores with higher demand, inter-store transfers help in improving stock availability. It helps correct the allocations done during the pre-planning period.

How Increff Merchandising Solution performs IST?

Step 1

Liquidation cleanup of data

The input sales data is cleaned for spikes or dips experienced during liquidation events. Such events tend to distort the actual demand and compel customers to purchase due to low price points. This cleanup is done for each store-brand category and the max revenue that can be cleaned in the process is used as the input. If there are no such sales, i.e., all the sales are at similar discounts, then there is no cleanup.

Step 2

Topsellers identified at Region – Brand – Category level

Step 3

Store Style Ranking

Used to determine the performance of a style in the stores that belong to the same region. This is a very important factor in IST since it determines the movement of the inventory of a style from the least-performing stores to the better-performing stores.

The differentiator in store-style ranking – Usually top styles are allocated to top stores, however, top styles may not perform well in the top stores. Merchandising Solution has a matrix approach to see which style performs in which store, rather than blindly moving top style to top stores.

Step 4

Outwarding and Inwarding of stocks

Maintaining key size availability in stores, the top stores will receive pieces as per the demand. Outwarding and inwarding is done based on the ranking of the style in that particular store. The downloadable report showing source and destination stores is available for direct implementation.

Health Correction

A healthy size set where key sizes are present is maintained. If the store-style rank is low, the stock is outwarded to consolidate at a higher-ranking store. Hence the leftover pieces from cut sizes/extreme sizes get more visibility as well.

Categories
Smart Merchandising Technology

Unlock the power of analytics to win more online sales opportunities

As retail e-commerce sales worldwide are expected to grow by 56 percent over the next years, reaching about 8.1 trillion dollars by 2026, retailers cannot ignore the enormous potential of an online presence. But getting into each customer’s shoes to map their journey, understand their needs, and fulfill their demands can be quite challenging.

Arm your online sales data with analytics capabilities that can help you turn raw sales data into actionable insights to facilitate quick and informed decision-making, thus helping them offer the right products at the right time for sales maximization.

Here’s how Increff Online Analytics can make this happen

Connect with us now. Sign up for free HERE.

Categories
Smart Merchandising Technology

Planning a sustainable future with Increff Merchandising Solution

Apparel companies, be they haute couture or mass-production chains, are at all times burdened with an inventory glut. This glut eventually results in deadstock that generates 53 million tonnes of litter for landfills each year in addition to the environmental consequences of the production of the garment itself. Approximately 30% of the clothing produced each season is never sold. As much alarming as these figures look, it is expected to further lift and increase to a blaring 150 million tons by the year 2030.

The crux of the matter is how we tackle this issue effectively and efficiently from the roots. It is at this stage that we shed light on the importance of accurate planning, and how an easy tool can help merchandisers optimize this process. Introducing Increff Merchandising Software

By analyzing and studying past sales, revenue, discounts, size cuts, and stock-outs, Increff Merchandising Software helps determine the ideal assortment mix at a granular level. It enables merchandisers to optimize the inventory at a store-style level and produce accurate data reports that act as a foundation to study sales trends from past seasons and focus on consumer trends and bestsellers. Clients can bet on their best performers and reduce overstocking substantially by redefining the sales pattern with better clarity.

Better planning and distribution have made a difference of up to 25% less inventory holding among users of Increff Merchandising Software.

Inter-store transfers also help to move the stock around and increase sell-through. Here the available stock among stores in a region is moved to a store where it has better performance potential. This will give the styles one last chance to perform before they go into discounting and sales. Increasing the visibility of styles also gives the last chance to rectify mistakes made in planning and selling the purchased stock.

The mammoth task of ensuring a sustainable future in its true essence only requires discipline and structure that we at Increff help merchandisers achieve via our Planning module. The industry has been guilt-ridden due to its major contribution to damaging the environment and we must approach the future cautiously. Let’s use intelligence in playing our part judiciously in this journey by using smart analytical tools to build a sustainable and resilient future.

Check how Increff smart technology solutions can help you walk on the path toward sustainable retailing. (LINK HERE).

Categories
Smart Merchandising Technology

Dive into your sales data and interpret the right story

Retail is one of the most data-driven industries, from sales data to inventory details – every data point offers an opportunity to make your retail business more efficient and successful. The right data at the right time can help you understand customer behavior, estimate demand requirements, build forecasts, and make informed decisions.

Here’s how the Increff Business Intelligence module can help you turn raw sales data into actionable insights and facilitate quick and informed decision-making.

Connect with us for more details

Categories
Smart Merchandising

Are your Business Decisions Hurting your Bottomline? It’s Time to Rethink.

Offering excessive discounts during the sales season can be quite tempting to clear ageing inventory, however, discounts not only slash profit margins significantly but, if done without the right strategy, can impact your brand image. Once customers get used to low price points, they can become reluctant to buy at full price and end up waiting for the clearance sale to make their purchase. This behaviour impacts regular cash flow, and brand reputation, and dilutes customer trust in the genuineness of the price. 

A good pricing model paired with an effective discounting strategy helps maximize business growth and promote sales without hurting the business. Here are some discounting techniques to make your business more profitable.

  1. Flat discounting vs Slab discounting

Applying a flat/blanket discount on all products can shoot up discount payout dramatically, affecting profit margin by treating them all the same. Rather than offering flat discounts, brands can give higher discounts on selected assortments, e.g. seasonal items or refurbished items, and earn higher margins on good inventory. This kind of slab discounting helps brands earn better margins by discounting the products right based on their true value. Increff Merchandising solution is designed for flexible discounting, it allows retailers to adjust prices on a daily basis, based on fluctuating customer demands. 

  1. Gift-with-purchase (GWP) & Purchase-with-purchase (PWP)

Offering a free gift with purchase is an effective cross-selling strategy that helps customers get excited at the prospect of saving money and getting a higher value for a bundle of products. Offering customers an option, e.g. “buy two, get one free”, can be a smart way to reduce discount pay-out and clear more stock. Another sales promotion technique, PWP, offer discounts only on the purchase of a second or third product. This is to entice customers into buying a threshold of products to avail of the offer. 

Both strategies ensure that products are not devalued or the brand reputation is not diluted. However, if the discount is not well planned and executed, there is a high risk of giving away expensive stock which could cause serious losses to the brand.

  1. Right marketing strategy during discounts

Expiry dates and limits on discounts help build a sense of urgency that urges customers to make the purchase before meeting the deadline. It’s difficult to ignore compelling CTAs, or calls to action. Statements like ‘Exclusive offer to the first 30’ or ‘Get it NOW before it’s GONE’, are persuasive strategies to raise a sense of scarcity that pushes customers to take immediate action.  

Right visual merchandising

Attractive store-front and catchy window installations, in-store displays, racks, eloquent signage, point-of-purchase displays, etc. can be good techniques to attract customers. Once inside the store, eye-catching story displays, appropriate lighting, attractive interior designs, easy-to-navigate store layouts, etc. help create a delightful, customer-friendly environment. Increff Merchandising solution considers business constraints of planogram and operating plan to design a store plan. A well-planned store encourages customers to spend more time in it, thus exposing them to maximum merchandise and boosting chances of sales. 

  1. Spread out the discount period

To accommodate the rush and avoid system glitches, it’s best to spread out the discounting period. Brands often struggle with a sudden spurt in customer footfall due to a lack of floor space, staff, or the right technology. The same is true for online shopping where a sudden spike in web traffic can cause server issues, or create bottlenecks in the supply chain. Rather than offering discount sales for one or two days, it is highly recommended to extend the period to a week or more and avoid operational nightmares. Integrating a robust technology solution for inventory and order management can help brands avoid order cancellations, delays in order fulfillment, and poor customer shopping experience.  

  1. Reward loyal customers

Instead of offering the same discounts to existing customers, it is far better to personalize offers and add value for loyal customers. They are the business builders: they buy more, pay premium prices, and bring in new customers through referrals. Realizing the benefits of loyalty requires an admission that not all customers are equal. In order to maximize loyalty and profitability, a company must give its best value to its best customers. Offering gift coupons, discount vouchers, and loyalty points to buy groceries or other fast-moving products from a partner brand, or getting a healthy discount on frequently purchased products like milk, vegetables, and cereals can encourage customers to buy more.

  1. Offer discounts to first-time buyers

Customer acquisition can be a formidable challenge. Apart from offering rewards and offers to loyal customers, it is beneficial to prioritize first-time buyers. By taking them through the rabbit hole of your offerings, brands can encourage first-time buyers to try new products. This strategy has successfully been used by fashion brands such as H&M and Bloomingdale’s in the form of offering 10% off on the first order. 

  1. Track your promotions

Track your marketing campaigns to know how effective they are. Online Analytics module in Increff Merchandising solution helps you understand the changes in page views and conversion rates, through which you can understand how effective promotions were. You could take appropriate calls to retain, increase or discontinue the offers on the products.

  1. Do smart buying

If your core idea of discounting is to get rid of excess inventory and make space, do smart buying in the first place and avoid the clutter of excess inventory. Increff tool helps you create efficient buying and reordering plans that will let you keep the optimum level of inventory. With this, you will also suffer fewer stock-outs and sale losses connected to the same.

Final thoughts

When creating a discounting strategy, avoid having a one-track mind. Instead, mix and match your options and use ample creativity to boost sales, reduce pay-outs and enhance the customer experience. Make discounting decisions 2 times faster with Increff Merchandising solution, Markdown optimization module, and sell more at the right price. 

Categories
Smart Merchandising

Optimize inventory distribution this holiday season with Increff MS Pro

As an established brand/retailer with a healthy spread of brick-and-mortar stores, in-season planning involves optimal inventory distribution to all points of sales. In-season planning can be categorized into, new season allocation, at the launch of the season, and mid-season replenishments and replacements. Planning involves budget allocation, trend analysis, past sales analysis, etc, which gets half of the job done, but the incorrect distribution leads to a failed season.

There are a lot of factors like store capacity, variety of options, depth of the style/SKU, grade of the store, assortment mix, etc. that are involved in optimally distributing the available stock across multiple points of sales (PoS). Incorrect allocation leads to overstocking, understocking, and loss of potential sales which affects the top and bottom line.

After the new season allocation, the inventory has to be replenished based on the current sales trends to keep the sales momentum going. The health of merchandise and identifying the right stock for the right store are major factors that have to be considered during the mid-season.

Since the whole process involves a lot of resources, time, and accuracy, new-age solutions like Increff Merchandising Solution can automate the process by reducing the number of resources required, the time taken for completing the process, and increasing the accuracy.

USPs

  • Attribute Group-based new style allocation: Existing styles can be allocated based on their historic performance at the stores, which is not straightforward for the new styles that don’t have any sales history. MS Pro uses attribute group performance for new style allocation.
  • Style-Store Ranking: Placing the right inventory at the right PoS is very important in catering to customer demand. MS Pro uses style-store ranking based on the historical performance of the style at the store and allocates the inventory to the best store followed by the second best, and so on.
  • Maintaining inventory health: Inventory health plays a major role in the Rate of Sale (RoS). It is observed that the styles that don’t have important sizes available at PoS are unlikely to sell. MS Pro maintains inventory health by identifying the key sizes of a style during distribution.
  • Individual PoS analysis: Every PoS, both online and offline, has a unique customer base and the behavior of the different points of sales is different. Grouping the PoS in clusters and analyzing clusters is not as effective. MS Pro considers each store to have an individual identity and defines the right assortment and key sizes based on past performance in that store for optimal inventory allocation.
  • Maintaining fill rates at stores: Fill rate is the maximum inventory that can be stocked in a store. MS Pro maintains optimal fill rates at the store by using the planogram as a constraint.
  • Seasonality-based assortment: Seasonality is an important concept in retail, especially in fashion as certain products have demand during a certain period. Eg., Jackets, sweaters, and other winterwear apparel are sold mainly during winters and have low demand during other seasons. MS Pro helps define the assortment plan based on the ongoing season.
  • Rollup-based allocation: The allocation of the inventory is done at different levels when the right amount of data points is not available at any level. Eg., for any style, the data at store-AG is not available, a few rollups are done at the store-category level or store-category-subcategory level, and allocations are done at that level.

 Impacts Delivered

  • 13% increase in-season full-price sell-through for one of the largest celebrity brands
  • 25% revenue growth and 4% improvement in margin for one of the largest lingerie brand
  • 13% reduction in inventory brokenness, for a leading formal wear brand
  • Reduction in inventory holding from >120 days to 80 days for a leading lingerie brand
  • 90% reduction in stock allocation & buying process for all the brands
  • 13% improvement in stock health season on season, though regular replenishments and allocations for a leading formal wear brand 
  • 45% additional sales from the same set of styles with 34% reduction in brokenness through Inter Store transfers for a Global Men’s Casual-wear Brand
  • ~21.5% reduction in inventory quantity for a targeted increase in revenue by 17.3% for one of the largest health and beauty marketplace