Addressing one of the biggest sustainability challenges of increasing electronic waste for one of the largest global e-commerce marketplaces. The brand is in the business of exchanging used mobile phones for new ones and providing discounts to customers on new purchases. It was looking for a solution to quality grade used mobile phones before reselling in the secondary market. With Increff WMS it was able to perform quality grading at the SKU level, based on audit results, and with inventory serialization, it generated items ID stickers for marking the inventory accurately.
Problem statement
With the increase in the size of the secondary market and demand for refurbished products, it is imperative for brands to emphasize the actual quality of the product in an honest and transparent way, to build customer trust. The leading e-commerce giant wanted a technology system that could help in the proper grading of used mobiles, based on hardware and software quality, and sell to B2B buyers on OLX, Quicker, retailer’s e-commerce platform, etc. They were looking for a WMS that could enable rapid integration and get them started as quickly as possible with inventory serialization for 100% tracking.
Solution
Increff WMS custom application (tool-kit) for grading mechanism facilitated:
Impact
The custom application was created and deployed to go live before the Diwali sale, in 2019, and enable smooth functioning of the exchange program at scale with real-time inventory updates.
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