Multi-system deployment

Summary:

One of the world’s leading sportswear brands was facing operational hassles working on multiple systems deployed to manage e-commerce. This led to poor bin level accuracy causing huge order cancellation. There was also dedicated inventory for each channel leading to poor ROS.

Objective:

Consolidate multiple systems deployed to manage e-commerce into one comprehensive solution that is easy to manage and fast to integrate, without losing on sales or leading to order cancellations. 

Solutions: 

1. Integrates WMS/ OMS systems deployed
2. Showcase all its inventory to different sales channels, simultaneously. 
3. Deep API integration with SAP to ensure smooth flow of information
4. A single view of inventory exposed to all marketplaces and B2B sales channels
5. Quick Ramp-up – Warehouse started in 10 days with more than 100k inventory. 

Results:

• 300% jump in the rate of sales resulting in significantly higher revenue
• Improved inventory turns by 2-3x 
• 99.9% bin level accuracy
• Amazon Prime status for 100% inventory leading to higher revenue on Amazon
• Reduced SLA from 3 days to 1-day, same-day SLA for all channels resulting in better customer experience and better conversion.  
• Reduced inventory holding by ~40% from 110 days to 65 days
• Managed inventory worth 400K regularly and more efficiently.