One of the world’s leading sportswear brands was facing operational hassles working on multiple systems deployed to manage e-commerce. This led to poor bin level accuracy causing huge order cancellation. There was also dedicated inventory for each channel leading to poor ROS.
Objective: Consolidate multiple systems deployed to manage e-commerce into one comprehensive solution that is easy to manage and fast to integrate, without losing on sales or leading to order cancellations.
Solutions:
- Integrates WMS/ OMS systems deployed
- Showcase all its inventory to different sales channels, simultaneously.
- Deep API integration with SAP to ensure smooth flow of information
- A single view of inventory exposed to all marketplaces and B2B sales channels
- Quick Ramp-up – Warehouse started in 10 days with more than 100k inventory.
Results:
- 300% jump in the rate of sales resulting in significantly higher revenue
- Improved inventory turns by 2-3x
- 99.9% bin level accuracy
- Amazon Prime status for 100% inventory leading to higher revenue on Amazon
- Reduced SLA from 3 days to 1-day, same-day SLA for all channels resulting in better customer experience and better conversion.
- Reduced inventory holding by ~40% from 110 days to 65 days
- Managed inventory worth 400K regularly and more efficiently.
